iTutor.com Privacy Policy
Introduction
At iTutor.com, we are committed to safeguarding the privacy of our users, including parents, students, and tutors. This Privacy Policy describes how iTutor.com ("we," "our," or "us") collects, uses, and shares information about you when you access or use our platform ("iTutor.com"). By accessing or using iTutor.com, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the platform.
This policy applies to all users of iTutor.com, including tutors, parents, students, and visitors.
1. Information We Collect
We collect various types of information in order to provide and improve our services, facilitate tutoring sessions, and ensure the platform’s smooth operation.
a. Information You Provide Directly
When you create an account or interact with iTutor.com, you may provide us with the following information:
- Account Information: Name, email address, password, phone number, and other registration details.
- User Profile Information: For tutors, this includes qualifications, professional background, and other details necessary for creating a tutor profile.
- Payment Information: We may collect payment details such as credit card information or bank account details when you make payments on the platform.
- Communications: Any messages, feedback, or responses exchanged on the platform between tutors, students, and parents.
- Content You Upload: Any documents, videos, or other materials shared during tutoring sessions.
b. Information Collected Automatically
When you use iTutor.com, we may automatically collect:
- Usage Data: Information about how you use the platform, such as pages viewed, time spent on each page, and navigation patterns.
- Device Information: Device type, operating system, IP address, browser type, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance the user experience and analyze platform performance. You can manage your cookie preferences in your browser settings.
c. Information from Third Parties
We may receive information from third-party services, such as payment processors or communication platforms, used in connection with iTutor.com. This may include payment transaction details or technical support data.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Facilitate tutoring sessions, enable communication between users, and provide customer support.
- Improve the Platform: Analyze usage patterns to improve the functionality, performance, and security of iTutor.com.
- Process Payments: Collect and process payments for tutoring services and other transactions on the platform.
- Personalize User Experience: Customize the platform according to individual user preferences, such as profile settings and content recommendations.
- Communicate with You: Send account-related notifications, service updates, and marketing communications (where permitted by law).
- Ensure Safety and Security: Monitor for fraudulent activities, abuse, or violations of our Terms of Service.
Legal Compliance: Fulfill legal obligations, respond to lawful requests from authorities, and enforce our legal agreements.
3. How We Share Your Information
We only share your personal information in the following situations:
a. With Other Users
- Tutors, Students, and Parents: We share information between tutors, students, and parents to facilitate tutoring services. For example, a tutor may receive the name and contact information of a student for scheduling purposes.
b. With Third-Party Service Providers
We use third-party providers for payment processing, customer support, and analytics. These service providers may access your personal information as necessary to perform services on our behalf, subject to appropriate data protection agreements.
c. For Legal Reasons
We may share information if required to do so by law or in response to a valid request by a governmental or regulatory authority. We may also disclose information to:
- Enforce our Terms of Service and investigate any violations.
- Protect the rights, privacy, safety, or property of iTutor.com, our users, or others.
d. In the Event of a Business Transaction
If iTutor.com is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to the same protections under this Privacy Policy.
4. Data Retention
We retain your personal information only for as long as necessary to provide services to you, fulfill legal obligations, or resolve disputes. This retention period may vary based on the type of data, the nature of our relationship with you, and any applicable legal or regulatory requirements.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data. In the event of a security breach, we will notify affected users in accordance with applicable laws.
6. Your Rights and Choices
Depending on your location, you may have certain rights over your personal information, including:
a. Access and Correction
You have the right to request access to your personal information or request correction of any inaccuracies. You can update some of your information directly in your account settings.
b. Data Deletion
You can request that we delete your personal information, subject to certain legal obligations. Please note that deleting your data may impact your ability to use iTutor.com.
c. Opting Out of Marketing
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
d. Cookies
Most browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of iTutor.com.
e. Data Portability
Where required by law, you may have the right to receive your personal data in a portable format.
To exercise any of these rights, please contact us at hello@itutor.com.
7. Children’s Privacy (COPPA Compliance)
iTutor.com complies with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. Parents or guardians must supervise and consent to their child’s use of the platform. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
8. International Data Transfers
iTutor.com is based in [Country], but we may process your information in other countries that may have data protection laws different from those in your country of residence. By using iTutor.com, you consent to the transfer of your information to countries outside of your residence, including the United States, for processing and storage.
If you are located in the European Economic Area (EEA), we will take appropriate measures to ensure that your personal information is transferred in compliance with applicable data protection laws, such as relying on standard contractual clauses approved by the European Commission.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. When we make changes, we will notify you by revising the "Last Updated" date at the top of this page and, in some cases, provide additional notice (such as a banner on the website or an email notification). Please review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
iTutor.com
hello@itutor.com6002 Rogerdale Rd. Suite 650, Houston, TX 77072
Note: By using iTutor.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This Privacy Policy is designed to provide clarity on how iTutor.com collects, uses, and protects personal data, while complying with key regulations like GDPR and COPPA. Let me know if you need any further adjustments or additions!
